SHC 31 Promote Communication in Health, Social Care or Children’s and Young People’s Settings
Promote Communication in Health, Social Care or Children’s and Young People’s Settings learning outcomes are
- Identify the different reasons people communicate.
Explain why/ how effective communication affects all aspects of the leaner’s work.
Explain why it is important to observe indivial’s reactions when communicating with them.
Explain how people from different backgrounds may use and/or interpret communication methods in different ways.
Identify barriers to effective communication.
Identify sources of information and support or services to enable more effective communication.
Explain the term ‘confidentiality’.
Explain how and when to seek advice about confidentiality.
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